Contact Information

Midland Secretariat 2213 Humble Avenue Midland, Texas 79705 Please direct all inquiries to: info@midlandsecretariat.com

Proofs

Some of the items on our site offer you the option to receive a proof of your order. If you choose to receive a proof for your order, Midland Secretariat will send you the proof via your selected method, email or fax. Once you receive the proof, review it and make any necessary revisions. Once you have completed the revision, please send the proof back via the same method that you received it and Midland Secretariat will then process your order.

Errors

All orders will be processed exactly as entered. If an error is made by Midland Secretariat during the processing of your order, we will be happy to replace the item free of charge. If an error occurs due to the way a customer enters an order (i.e. a misspelling when entering the order, etc...) the order will be replaced at full charge if requested. To notify us of any errors that have occurred, please send an email to .

Returns/Exchanges

Items ordered from our website which included personalization cannot be returned or exchanged. If you receive an item that you have ordered and feel that it does not meet your needs, please do not hesitate to contact us and we will work with you to find a different items that more closely matches what you are looking for. However, the original item cannot be returned or exchanged due to the fact that it is personalized.

Tax

All orders from the state of Texas will incur an 8.25% sales tax.

Shipping

The availability of each product is listed on its respective page. In general, most items will be shipped within 8-10 working days. Midland Secretariat does not take responsibility for any delays in delivery due to the shipping company. Midland Secretariat offers ground shipping on our website. If you wish to have 2-day or overnight shipping, please contact us for a quote. At this time Midland Secretariat only ships within the United States, Canada, and Mexico. Amount Purchased United States (48 states) Alaska & Hawaii Canada & Mexico $0.00 to $25.00 $5.95 $8.95 $12.95 $25.01 to $50.00 $7.95 $11.95 $15.95 $50.01 to $75.00 $10.95 $14.95 $18.95 $75.01 to $100.00 $13.95 $17.95 $21.95 $100.01 to $150.00 $16.95 $21.95 $25.95 $150.01 to $200.00 $18.95 $24.95 $28.95 $200.01 to $250.00 $23.95 $27.95 $30.95 $250.01 to $300.00 $26.95 $30.95 $34.95 $300.01 to $350.00 $29.95 $34.95 $37.95 $350.01 to $400.00 $34.95 $37.95 $40.95 $400.01 to $450.00 $37.95 $40.95 $45.95 $450.01 to $500.00 $41.95 $43.95 $48.95 $500.01 to $550.00 $44.95 $51.95 $53.95 $550.01 to $600.00 $48.95 $55.95 $57.95 $600.01 to $650.00 $52.95 $59.95 $62.95 $650.01 to $700.00 $57.95 $63.95 $67.95 $700.01 to $800.00 $63.95 $68.95 $72.95 $800.01 to $900.00 $68.95 $73.95 $77.95 $900.01 to $1000.00 $75.95 $80.95 $87.95 $1000.01 to $1500.00 $85.95 $90.95 $97.95 $1500.01 to $2000.00 $95.95 $100.95 $107.95 $2000.01 to $2500.00 $115.95 $125.95 $140.95 $2500.01 to $3000.00 $130.95 $140.95 $160.95 $3000.01 & Up $150.95 $160.95 $180.95